For illustrative purpose only
HP 3 year Next Business Day Response Advanced Exchange Thin Client Hardware Support
HP 3 year Next Business Day Response Advanced Exchange Thin Client Hardware Support, 3 year(s), Next Business Day (NBD)
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Product Information
| Information | |
|---|---|
| Manufacturer | HP |
| Product code | 306405270 |
| EAN | 04053162096660 |
| Manufacturer part number | U4847E |
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Next Business Day (NBD) | Y |
| HP segment | Business |
| Supplier features | |
|---|---|
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic - For 3 year base warranty hardware |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |
Product Description
HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
- Remote problem diagnosis and technical telephone support
- Hardware exchange
- Prepaid shipping label, materials, and instructions for return
- Standard coverage window
- Convenient door-to-door service. Lower-cost alternative to onsite repair.
- Remote problem diagnosis and technical telephone support
- Hardware exchange
- Prepaid shipping label, materials, and instructions for return
- Standard coverage window
- Convenient door-to-door service. Lower-cost alternative to onsite repair.