For illustrative purpose only
HP 3 year Pickup and Return Hardware Support for Notebooks
HP 3 year Pickup and Return Hardware Support for Notebooks, 3 year(s), Pick-up&return, 9x5
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Product Information
| Information | |
|---|---|
| Manufacturer | HP |
| Product code | 306405326 |
| EAN | 05712505107362 |
| Manufacturer part number | HL506E |
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| HP segment | Business, Enterprise |
| Performance | |
|---|---|
| Compatibility | Folio 13 |
| Supplier features | |
|---|---|
| Support type | Pickup and return |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier pick up and return |
Product Description
HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.
- Remote problem diagnosis and telephone support
- Offsite support and materials
- Return shipment
- Shipment to the HP designated repair center
- Flexible shipment options. Reliable, lower-cost alternative to onsite support for products in non-critical business or home environments. High-quality support.
- Remote problem diagnosis and telephone support
- Offsite support and materials
- Return shipment
- Shipment to the HP designated repair center
- Flexible shipment options. Reliable, lower-cost alternative to onsite support for products in non-critical business or home environments. High-quality support.