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HP 5y Nbd+DMR LJ M630 Managed HW Supp
HP 5y Nbd+DMR LJ M630 Managed HW Supp, 5 year(s), On-site, 9x5, Next Business Day (NBD)
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Product Information
| Information | |
|---|---|
| Manufacturer | HP |
| Product code | 228737210 |
| Manufacturer part number | U8HM7E |
| Features | |
|---|---|
| Number of years | 5 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Y |
| Service time (hours x days) | 9x5 |
| On-site support | Y |
| HP segment | Business |
Product Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration